Privacy policy

Last updated: October 2025

At Donkey Works, we value your privacy. We’re a small software studio based in Waterloo, Ontario, and we believe technology should respect your time and your information. This policy explains what data we collect, why we collect it, and how we keep it safe.

1. Information We Collect

Website:

If you use our contact form, we collect your name, email address, and message so we can reply to you.

We do not use analytics, advertising trackers, or cookies beyond what’s necessary to operate the site.

App (Bingo Bango):

The Bingo Bango Calculator does not collect or store any personal information. We don’t track users, gather usage data, or access device information. The app functions entirely on your device.

2. How We Use Your Information

We use your information only to:

  • Respond to messages or inquiries you send us.

  • Improve our website or app based on general feedback.

We do not sell, rent, or share your personal data with anyone — ever.

3. Data Retention

If you contact us through the website, your email may be stored in our inbox so we can follow up. You can request deletion at any time by emailing contact@donkeyworks.ca.

4. Security

We take reasonable steps to keep your information secure. The website is hosted on reputable platforms with modern encryption (HTTPS). No online service is 100% secure, but we treat your data as carefully as we treat our own.

5. Children’s Privacy

Our website and apps are intended for general audiences. We do not knowingly collect information from children under 13. If you believe we’ve received such information, please contact us and we’ll delete it.

6. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page reflects the most recent revision.

7. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at: contact@donkeyworks.ca